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Make it easier for customers to pay you with modern payment options. Marketing is about first giving to your customers.

Popular Methods of Mobile Marketing for SME Businesses

This means you should give your audience on social media what you would want yourself. Share posts and start meaningful conversations.

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Leave comments and ask and answer questions. Your business can continue to make money while sending out digital deals. More businesses are jumping on the mobile customer service bandwagon to track orders, take payments, share shipping details, and respond quickly to questions via smartphone.

This is easy and convenient for both the small business owner and customers. Plus, customers really enjoy the quick response time mobile customer service offers. The days of thick phone books with yellow pages are just about history. Instead, the majority of people now turn to mobile directories. To ensure your small business is found, register with various mobile directories. Remember to include the details of your business such as its name, the products and services offered, business hours, a contact phone number, a link to your site, and your physical address.

2. Track Your Mobile Customer Behaviour

Mobile marketing is constantly moving forward and evolving. Stay on top of the trends and times and make sure you know what your competitors are doing in the mobile marketing arena. Try not to fear the cost or changes that accompany mobile technology -- Smartphones and small businesses are a perfect match. After all, small business owners are in a better position to utilize mobile for customer engagement. Text marketing The professional side of texting is something to embrace.

Mobile Marketing for Business Owner in Malaysia & Singapore

Incorporate mobile payments Small businesses have either a product or a service to offer consumers. Offer up deals Your business can continue to make money while sending out digital deals. Consider mobile customer service More businesses are jumping on the mobile customer service bandwagon to track orders, take payments, share shipping details, and respond quickly to questions via smartphone.

Register with mobile directories The days of thick phone books with yellow pages are just about history.


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Megan Totka. See Megan Totka's Profile. Place a QR code inside of your establishment Have you seen those strange pixilated squares all over signs these days?

5 Mobile Marketing Best Practices for Small Businesses

Those are QR codes, and they work well mobile apps. Basically, a user sees the code, uses their phone to scan it, and it takes them immediately to a mobile app which they can then download. You can tie in QR codes with special promotions, events or features, so that users are more likely to download the app.

You can also tie them into specific content that they can only get from the QR code.

Mobile Marketing: The Ultimate Guide for Business Owners

For example, one easy way to utilize QR codes in your small business is to place a QR code for users to download your mobile app from. It also really works to help increase mobile app downloads! Go over your mobile app analytics Understanding how your customers are interacting with your mobile app is really important. Taking the time to analyze the specific habits of your users can really help you market your business and provide them with what they need and want. For example, if you see many customers utilizing one of your coupon features a lot you may want to encourage that feature even more with a better offer or perhaps with a push notification!

Best of all, they are easy to implement and can be done in a day. Just make sure to test to see what works and what does not work with your customers as every small business is unique. Imagine stepping into the past and telling marketers that they can now communicate with their customers anytime, anywhere, and at any budget.


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Not only can you communicate with them, but customers want